What is a Website Conversion Rate?

Conversion Rate Optimization

What is a Website Conversion Rate

“Website conversion rate”: it’s probably one of the first internet marketing terms many newbie marketers end up scratching their heads over. The term comes up a lot. Website conversion rates are important. When conversion rates are poor online income will also be poor, but although the popular phrase “convert to sales” may suggest conversion rates are just about money this is not so. Some internet newbies may struggle to understand this, so for the benefit of any newbies who needed to Google the term, and ended up here, we will endeavour to explain the real meaning of the term “website conversion rate”.

Most websites (or webpages) share something in common: they are designed to encourage visitors to perform a specific action.  There are exceptions of course (such as hobby sites and some online information portals), but such sites are in the minority.

Review sites—an obvious example—are usually designed to generate an affiliate income for the site owner. The revenue might be generated through a pay-per-click partnership, such as Google Adsense, or via an affiliate partnership with a product supplier. In the case of a diet review site the internet marketer who owns the site will have specific affiliate partners and—good or bad—at least one of their products will be a “recommended product” and the site will be designed to drive traffic to the desired sales pages.

Did you think all review sites were impartial? Think again. Even the negative reviews sell the site’s favoured product(s) because they highlight everything that is supposed to be wrong with the “rejected product” and then invite visitors to read a review of their recommended (money) product. When visitors click through and purchase from the recommended product sales page they have been “converted to a sale”.

But website conversion rates are not always about the money—not directly anyway. Some pages are designed to entice visitors into signing up for a mailing list and if a high percentage of page visitors complete the desired action, by opting into the list, the page is said to have a high conversion rate.

Other pages may be designed to get visitors to add their names to an online petition. If the page receives a high amount of traffic, but very few visitors complete the desired action, and leave the page without adding their name, the page has a low conversion rate.

In a Nutshell:  Websites/pages are usually created for a specific reason.  The website conversion rate provides insight into how well the site/page fulfils the desired task.

We have an excellent article on improving eCommerce Conversion Rates.

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About Author

Donal O'Sullivan

Donal O'Sullivan

Donal O’Sullivan is a commercially focused Digital Marketer with 10+ years experience helping B2C & B2B clients. Donal has worked with many small to large enterprises locally and internationally and has a proven track record of driving revenue gains and brand awareness through integrated campaigns both Online & ATL. In his previous role Donal worked for AXA Insurance, Ireland’s leading Insurance company. He was responsible for the strategic and day-to-day management of the AXA brand for business generation in their online channels. Donal lives and breathes digital and will help you identify real opportunities by concentrating on data driven analysis to guide commercially focused marketing and optimisation decisions across:      Acquisition, Conversion & Retention

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